The Dossier
2 min read
Part two of the handbook. One card per feature, written as the file the police keep on you, or the file the family keeps on the city. This is where the exact rules and formulas live. Every number comes straight from the game.
Part one, the basics in plain language, is in the handbook.
Account and recovery
What it is
Lose your keys and you're locked out. You play with a nickname and a password. A session stays valid for a while and expires if you're idle for long.
Where to find it
The login screen. Forgot password is under the form.
How it works
Your password is 10 to 128 characters, with at least one letter and one digit. Your nickname can't be in it.
After 5 failed attempts on an account within 15 minutes, that account is locked for 15 minutes.
Forgot password asks for your email address. If it belongs to an account, you get a code. The screen says the same thing when the address is unknown.
That code arrives from noreply@movetio.nl when you play in Dutch, and from noreply@movetio.com for every other language. The confirmation code after sign-up, a notice when your password changes (including after a reset code) and the confirmation of a deletion request come from the same address. Links in that mail point at the same domain.
The form at /contact is only for advertising, partnerships and press, even without an account. Questions about the game wait until you are signed in.
Deleting an account asks for nickname and password first, then a confirmation with the end date. Cancel does nothing. The grace period is 7 days. After the request the game says the mail was sent. Logging in again within that time cancels the request, with a notice, a signal and a mail.
While your email is unconfirmed, a bar stays under the header. City chat, forum, private messages, transfers, family, attacks, murders and the casino stay closed. 24 hours after registration without confirmation, the whole city closes. Resend, change address, delete account, log out and contact stay open.
A new email address only counts after the code from the mail. The game always gives the same answer, even when the address already belongs to another account; that address gets no mail. Address changes have an hourly limit, and a wrong password counts toward the login lock.
You stay signed in for 30 days unless you're inactive for a long time.
Costs, returns and limits
Costs no game cash. The recovery code is neither a penalty nor a reward.